Return & Refund Policy

RETURN & REFUND POLICY

Our main priority is to ensure that our shoppers are content with their orders from our website. We don’t have return or exchange policy unless if the received product is not meeting the specifications stated in the purchase order. If return is accepted, we will arrange the refund within 14 days. 

If you are not 100% happy with your purchase, you can exchange your product within 7 days from the date of receiving jewellery. If you exceed the duration mentioned above, unfortunately we can’t offer you an exchange. To be eligible for an exchange, your item must be unused and in the same condition as you received it. If there is any defect, exchange is not possible. 

To complete your return, we require a receipt or proof of purchase.